About UsHeld once a year in Atlanta and Rome, the Citizens Academy gives community leaders, business professionals, religious leaders and other citizens an inside look at the FBI and its operations. | Member BenefitsAfter completing the Citizens Academy program, participants are encouraged to join the Citizens Academy Alumni Association. The alumni are active year-round in community projects, hosting speaker events, book signings, and supporting the FBI’s mission in the community by promoting internet safety and crime prevention awareness. | FBI OUTREACH NEW: Online safety for adults, teens and youth http://www.fbi.gov/onlinesafety |
Upcoming Events
Atlanta Community Food Bank, November 10, 2026
Holiday Social, (All FBI Citizens Academy graduates and guests are invited) on Wednesday, December 09, 2026, 57th Fighter Group Restaurant, 3829 Clairmont Road, Atlanta, GA 30341
Cyber Series
The Package She Was Waiting For
Fictional scene illustrating a documented scam.
Monica had ordered her grandson’s birthday gift three days earlier.
Now a text said the delivery was on hold.
“Incomplete address. Update your information to prevent the package from being returned.”
She tapped the link.
The page had a familiar delivery logo. It asked for her address, then a small redelivery fee.
Just $1.95.
Monica reached for her wallet. Then she opened the store’s app to check her order.
Her package had not shipped yet.
She looked back at the text.
Whose package was she about to pay for?
What Was Happening?
This is a package-delivery text scam, a form of “smishing,” or phishing by text message. Criminals impersonate delivery services to collect personal or financial information.
The link can lead to a convincing imitation of a delivery website. Entering information there can hand your name, address, and card details directly to a scammer. A small fee can create a much bigger problem.
Expecting a real package does not make an unexpected message trustworthy.
Check the Delivery Safely
- Do not reply or use links in an unexpected delivery text.
- Open the retailer’s app or website yourself and check your order’s tracking information.
- Do not enter personal or payment information through the message. Verify any claimed problem independently.
- Use your phone’s “report junk” option or forward the text to 7726 (SPAM), then delete it.
Already entered card details? Contact your card issuer immediately using the number on your card. Tell them what happened and ask about protecting the account. If you paid, ask whether the charge can be reversed. If you shared a password, change it wherever you reused it and enable two-factor authentication.
The Golden Rule
Check the package through the place you ordered it, not through the text that interrupted your day.
Sources: U.S. Postal Inspection Service, FTC delivery-text alert, and FTC scam recovery guidance.
Content by 2inOne Security Group | Cyber Education